FAQs

1. How much are the shipping charges in India?

We charge a flat price of ₹50, and ship free all over India on shopping for ₹1599 & above.

2. How do I track my order?

Once your order is shipped, the Tracking I.D or the Airway Bill number (AWB no.) and

the courier company name is sent to you via email and on the registered phone number.

Please visit the courier partner website notified and enter the ID/AWB no. to track the

current location of your shipment and expected date of delivery.

Should you have any questions about your order dispatch, please call us or email us 

+91-8287453219, care@nitagni.com

| MON-FRI | 11:00 AM – 7:00 PM IST

3. Do you offer COD services?

Yes, we do! However, customized orders or pre-orders require payment before delivery.

4. Do you ship outside India? How much international shipping will I be charged?

No, Currently we are not shipping outside of India.

5. How do I return my order?

We do not accept any returns at the moment.

6. What if I need a different size of your jewellery?

Most of our jewellery is adjustable. The ones which are not, the measurements ar given in the description of them. Kindly refer & measure the same before buying as there is no returns accepted. 

Refer ‘return policy‘ page to know more.

7. Do you take Bulk orders for special needs or for something from your website?

Absolutely! Please mail us on ‘ care@nitagni.com ‘  regarding any bulk requirements.

8. How to take care of NitAgni jewellery?

Please refer to the ‘Jewellery Care‘ page for detailed instructions.